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Direct Holidays Help & Support

If you have a query about a holiday, our website or anything else and you've not been able to find the answer online; then you may want to try one of the following options:

Call us 

Our specially trained agents are waiting to receive your call. Simply dial 01733 224 806


Send us an email

Simply complete the form below and click 'send'




Send us a letter

Our registered office address is:

Direct Holidays Customer Care,
Thomas Cook Business Park,
Coningsby Road,

We aim to respond to all postal queries within 10 working days of recipet but at busy periods; this response time could be extended.

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